Frequently Asked Questions

  • Home
  • Frequently Asked Questions

Frequently Asked Questions

Why Should I Consider Hiring a Virtual Assistant from TaskPronto?
Hiring a Virtual Assistant with us means saving both time and money. You pay only for the hours worked, avoiding the expenses of a full-time hire like payroll, insurance, training, and office infrastructure. Plus, our experienced VAs are ready to step in immediately without the long wait and cost of recruitment.
How Does Having a Team of Virtual Assistants Benefit My Business?
Working with a team like ours ensures consistent support with:
● Uninterrupted Service: We provide coverage during holidays or unexpected absences.
● Diverse Skillsets: Our team’s varied expertise means there’s always someone skilled to tackle specific tasks.
● Scalable Solutions: As your business grows, we can allocate more VAs to support your expanding needs.
How Do I Choose the Right Package?
Start by identifying how many hours of support you need in a typical month. Unsure? Schedule a free discovery call with us, and we’ll help you decide based on your specific requirements.
Can I Meet My Virtual Assistant in Person?
Our services are fully remote, but we believe in staying connected through video calls and regular updates. We make virtual collaboration seamless and personal!
Do I Need to Book a Discovery Call?
Yes, we recommend scheduling a discovery call. This gives us a chance to understand your goals, explain our process, and ensure we’re the right fit for your business—no obligations attached.
How Do You Track and Share Time Spent on My Tasks?
We use reliable time-tracking tools like Toggl. Detailed reports are available upon request so you can see exactly how our time is spent.
How Can I Share Sensitive Information Securely?
We use encrypted password-sharing tools like LastPass. This ensures your confidential information remains secure, and you retain full control over access.
Can I Change My Assistant if Needed?
Yes, we aim for the perfect match, but if it doesn’t work out, you can switch to another assistant seamlessly. Backup VAs are also available to maintain uninterrupted service.
What Software Do You Work With?
Our VAs are skilled in a wide range of tools and are quick learners. If we’re unfamiliar with a tool you use, our team collaborates to learn and adapt quickly.
Will I Need to Train My Assistant?
Not at all! Our onboarding process captures your preferences and processes. Within an hour-long session, we’ll gather the details needed to hit the ground running.
How Long Will It Take to Get Started?
Just a few days! After completing a quick survey and a short onboarding call, your assistant will be ready to work.
What If I Need Services Outside of a Monthly Package?
We offer flexible hourly options for one-time tasks or smaller needs. You can upgrade to a monthly package anytime as your needs grow.
Can I Cancel or Adjust My Plan?
Yes, we ask for a 30-day notice before your next billing date to modify or cancel your plan without disruptions.
top
SEND US A MAIL

Let’s Discuss a Project Together

Error: Contact form not found.

Let us help you get your project started.

Taskpronto – IT Solutions & Services WordPress Theme is a modern theme, designed for companies providing IT services and technology solutions. With a professional interface, powerful features, WooCommerce integration, and SEO optimization, Taskpronto helps businesses build impressive and easily customizable websites.

Contact:

231 madison Street, NewYork,USA